What we deliver
Small business operations consultant
Every engagement is scoped in a Partnership Investment Packet — a P.I.P. — not a generic "scope of work." It names the phase, the deliverables, the timeline, and the investment, so both sides know exactly what's being built and what it costs.
Assessment
Current-State Audit
A seven-instrument operational audit with findings and a maturity scorecard — the evidence base for everything that follows.
$2,800 flat
Engagement · Plan
Partnership Investment Packet — Phase 1
The operating model, milestone spine, and readiness workstreams a business needs before it can scale.
$8,500 flat
Engagement · Evolve
Partnership Investment Packet — Phase 2
Systems build-out, documentation, and staff enablement for a business that's outgrown its own processes.
$12,500 flat
Build
Operations Systems Build
Intake, scheduling and documentation systems configured end to end, so the work doesn't live in anyone's head.
$6,500 flat
Compliance
Compliance & Policy Package
A policy library, forms, and a survey-readiness binder built to hold up under review.
$3,500 flat
Retainer
Fractional Operations Leadership
Ongoing operating-partner support and a weekly cadence to keep the systems running after the build.
$2,500 / month
Retainer
Advisory Session
A working session with the Provider on a defined operational question — scoped, billed by the hour.
$350 / hour
How pricing works
Partnership Investment Packet
After the audit, we put together a Partnership Investment Packet: the phase (Plan, Evolve or Succeed), the deliverables, the duration, and the payment schedule — usually a deposit plus milestone payments. Nothing starts until the P.I.P. is signed, and nothing outside it gets built without a written addendum. Engagements run under a Master Services Agreement governed by the laws of the State of Illinois, with venue in Lake County, Illinois.
Not sure which phase fits?
The P.E.S. Mode Finder routes you in about two minutes.